At Alexis Shop, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, purchase our products, or interact with us. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit our site or make a purchase, we may collect the following information:

  • Personal Identification Information: Name, billing and shipping address, email address, telephone number, and payment details.
  • Order Information: Details of the products you purchase, such as dining benches or related accessories, order history, and delivery information.
  • Account Information: Login credentials, preferences, and saved shopping cart details if you create an account.
  • Technical Data: IP address, browser type, device information, operating system, and browsing behavior on our website.
  • Communication Data: Any information you provide when contacting our customer support team via email, phone, or our online forms.

2. How We Use Your Information

We collect and use your information for the following purposes:

  • Order Processing: To confirm, process, and ship your orders.
  • Customer Support: To respond to your questions, requests, or complaints promptly.
  • Personalization: To customize your shopping experience and recommend products relevant to your interests.
  • Improving Services: To enhance our website, product offerings, and customer experience.
  • Marketing and Promotions: To send you special offers, promotions, and product updates (only if you have opted in).
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing of Your Information

We respect your privacy and will never sell or rent your personal information to third parties. However, we may share your data in the following situations:

  • Service Providers: With trusted partners who help us operate our business, such as payment processors, shipping companies, and website hosting providers.
  • Legal Requirements: If required by law, court order, or government authority.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Payment transactions are encrypted, and sensitive information is stored securely.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access the personal information we hold about you.
  • The right to request corrections to your information.
  • The right to request deletion of your personal data, subject to legal and contractual restrictions.
  • The right to opt out of marketing communications at any time.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage or disable cookies through your browser settings, but this may affect certain site functionalities.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing personal information.

8. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page, and the effective date will be revised accordingly.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Alexis Shop
Address: 157 E 2nd St, Mansfield, OH 44902, USA
Email: support@alexisshop.site
Telephone: +1 330 573 1676

We appreciate your trust in Alexis Shop and are dedicated to safeguarding your privacy while providing you with quality dining benches and related products.